Dhaka main office
12/A, Panthpath, Dhanmondi, Dhaka; Phone: +880 2 55 66 77 88; Hours: 10:00 AM to 8:00 PM
4.4/5 average rating, 60,038 reviews
493K+ active users; responses come quickly
478+ titles, 99.1% uptime, running since 2018
Available in 19 countries; separate support for Bangladesh
Where support is found on many sites is not clear here; addresses, phones, and opening hours are clearly listed; this ac365 Contact page will help
12/A, Panthpath, Dhanmondi, Dhaka; Phone: +880 2 55 66 77 88; Hours: 10:00 AM to 8:00 PM
Desk near Tiger Pass area; phone: +880 31 44 55 66 77; hours: 12:00 PM to 9:00 PM
Sonadanga Commercial Zone contact: phone: +880 41 23 45 67 89; hours: 11:00 AM to 7:00 PM
Documents can be sent from Ambarkhana; phone: +880 82 33 44 55 66; hours: 10:00 AM to 6:00 PM
To describe the issue, include three things: username, device model, and the time the issue occurred; the team won't have to repeat the same information
If using bKash, Nagad, and Rocket, enter the last 4 digits of the transaction; many Dhaka users provide this in advance to get a faster response
If there is trouble logging in, check the ac365 Login page; if the app still doesn't open properly, follow the instructions on the ac365 App page
Many people first forget their password; the Help Center mentions two-step verification; checking that first saves time
It's best not to use the same password on other sites; if you log in from an unfamiliar device, end the session
Menus are compact on small screens; the page opens easily on older Android phones, so users don't have to scroll repeatedly
Support team is available from morning to night; urgent questions are answered the same day, especially in Dhaka time
If you ever need to send documents, use a separate mailing address; this reduces office support line crowd
Mailing address: ac365, Support Department, 12/A Panthpath, Dhanmondi, Dhaka-1205, Bangladesh; documents related to bKash, Nagad, and Rocket can be sent here
For any new questions first ac365 Help Center See the detailed guide FAQ page More About us This page will also
ac365 Support, ac365 Contact, and ac365 Help are all on one page to help Bangladesh users move forward without hassle; when official contact is needed, this is the right place